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About Medco
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Client services

We help clients meet their prescription health care goals by consistently providing expert advice and delivering innovative, tailored solutions.

Through our negotiating power, scale, and innovations in prescription plan design and execution, we can lower our customers' costs and help ensure that their members have access to the medications they need. We help our clients create custom-tailored prescription benefit plans and formularies that help reduce their drug costs.

Customized solutions

At Medco, we've organized ourselves around our clients. We have dedicated account teams that focus on the unique needs of each our client groups. From health plans, to government agencies, labor unions, small employers and large employers, these teams create custom solutions that perfectly suit our clients' unique requirements. Learn more about our tailored solutions.

Accredo Health Group, Inc., Medco's specialty pharmacy, offers high-quality clinical service and cost-effective utilization of specialty pharmaceuticals. Our service has three core features: payor-centric, ability to integrate medical and pharmacy data and superior clinical and customer service, that are collectively unmatched by other specialty providers. Learn more about our specialty pharmacy solutions.

Medco has dedicated retiree solutions professionals ready to partner with you to help identify the best prescription benefit solution for your organization and your retirees. We can give you insights into the advantages and considerations of each Medicare Part D option, as well as the CMS regulatory environment and application process. We support millions of seniors with innovative programs and services that only the nation's leading pharmacy benefit manager can provide. Learn more about our retiree solutions.

EXPERxT Advisor® is a consultative, web-based tool designed to empower Medco clients and account teams to use claims data to monitor "real-time" plan performance, identify financial and clinical opportunities, and develop business solutions that clearly align with our clients' specific needs. The tool includes a comprehensive selection of features designed with plan sponsors in mind - including reports, financial and clinical models, plan performance alerts, and peer data for comparison. EXPERxT Advisor can be used to analyze a client's or prospect's actual claims data to provide recommendations on how plan or benefit design changes can help improve their plan's performance. Click here to view an automated demo of EXPERxT Advisor.

Formulary management

Medco offers an array of formulary programs that can help meet your cost and access objectives. In setting up your formulary program, Medco works with you to select the breadth of content desired, ranging from very broad formulary content to a more narrow formulary content. Download the PDF of the 2010 Preferred Prescriptions/Rx Selections formularies.

Preferred Prescriptions®/Rx Selections™

In addition to the standard formulary programs listed above, Medco can create customized programs for clients seeking a more narrow formulary content.

Industry leader in drug trend

Our clients continue to achieve rates of spending growth that are well below national norms. Through thoughtful construction and active plan management of the prescription drug benefit, plans can realize cost savings, while providing high-quality care and maintaining member satisfaction. To help our clients understand and prepare for future drug spend, we sponsor the Drug Trend Symposium each May and Best Practices Workshop every fall.

Sharpen your knowledge

Sharpen your pharmacy benefit management (PBM) knowledge and skills by accessing Medco's Knowledge Resource Center. By visiting our Knowledge Resource Center you will learn about plan design, specialty pharmacy and The Medco Monitor™.

A transparent approach

At Medco, we believe in true client partnership, and that includes ensuring that our clients can readily understand the value they receive from us. Our transparent model includes:

  • Fully-disclosed financial offers
  • Auditable business practices and savings methodologies
  • True client advocacy
  • End-to-end accountability for problem resolution
Robust online support

Our dedicated Client Website makes managing your plan easier than ever. We offer you powerful tools for reporting and analysis, as well as eligibility and claims applications, streamlined coverage reviews and appeals, and the latest industry news.

Registered Client Website users click here to:

  • Access member services
  • Manage your plan benefit
  • Monitor your plan's performance


Gain access to the latest advantages in personalized medicine with Precision Health Solutions. Click here to learn more.
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